Q1. There are MANY AP automation solution providers out there, why choose Tech by Design?
ANS: Our solutions are designed specifically to help CFO’s save time and money, tailored to align with your business objectives. No one size fits all systems here. We work with you to create fully automated solutions that are easy to use and seamlessly integrate with existing systems and processes, so you can sleep at night! Plus we fully guarantee our work.
Q2. Explain your FREE Process Assessment.
ANS: Our free Process Assessment is 20 minutes, no obligation, and conducted in person or over the phone. During this session we help you determine your AP objectives, identify existing barriers, calculate the ROI to fund the AP Automation, and identify a clear go to market strategy for the AP automation so the way forward is clear. From here, you decide whether you choose to move forward with us or with another provider or do nothing. Either way, the path forward will be clear for you.
Q3. How do you guarantee your services?
ANS: When you engage our services, we’ll work with you through the design and implementation of your AP automation, including agreed to success criteria. In the unlikely event you do not meet the agreed success criteria simply let us know. We’ll do everything in our power to ensure you do meet them and if we can’t, we’ll return 100% of what you invested with us. Yes, we’re confident in our solutions and the quality of work we do.
Q4. What ROI can I expect?
ANS: Our clients typically experience 50% cost saving and 75% to 80% process time saving.
Q5. How flexible are your solutions?
ANS: Very. Everything we do at Tech By Design is highly personalised to your needs and company objectives. Our solutions are “ready to go”, designed to scale and adapt with your organisation’s business needs over time.
Q6. Will your solutions work with our existing systems?
ANS: Yes, our solutions are specifically designed to seamlessly integrate with your existing systems and processes. We talk this through during the initial planning stages before we design your unique AP solution.
Q7. How do you deal with the intricacy of our business?
ANS: Our team is highly experienced in the intricacies of medium to large organisations across multiple industries. During our initial planning stages, we gather all the information needed to thoroughly understand your business, including “As Is” and “To Be” processes so we can design a tailored solution accordingly.
Q8. How many documents per month do we need?
ANS: This varies depending on the organisation. During your initial FREE Process Assessment we will gather all the information we need to make the necessary recommendations.
Q9. What will be the overall impact on the business?
ANS: During our initial, complimentary Process Assessment, we will calculate the exact ROI you can expect. In general terms, you can expect our AP solutions to boost every aspect of your organisation – from greater productivity and efficiency due to better staff morale, automation, and visibility into business processes, to an enhanced bottom line due to having more time to spend on important business activities. Plus, automated AP greatly reduces the risk of fraud. And let’s not forget the long-term reduction in operating costs (without redundancies), the confidence you gain re compliance and how much easier your next audit will be!
Q10. Will the solution be easy to use?
ANS: Yes. Part of our promise is to ensure there are no tech headaches, ever! During our implementation program we train all relevant staff on how to use your new AP automation solution so there is no confusion long-term.
Q11: How reliable is the technology?
ANS: Very. We only use technology that has achieved proven results. Our systems are extremely reliable and provide a much higher degree of accuracy than manual entries.
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